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Items where Author is "ADITIA, KUSUMA CANDRA"

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ADITIA, KUSUMA CANDRA (2017) PENERAPAN METODE FUZZY SERVICE QUALITY PADA ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) UNTUK MENINGKATKAN KEPUASAN PELAYANAN PASIEN RAWAT INAP PADA RUMAH SAKIT PELITA ANUGERAH MRANGGEN. Skripsi,Fakultas Ilmu Komputer.

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