SAPUTRO, AGUNG (2014) ANALISA PROSES BISNIS DENGAN MENGGUNAKAN METODE FISHBONE DIAGRAM PADA PT. TIRTA KURNIA JASATAMA SEMARANG. Skripsi, Fakultas Ilmu Komputer.
Abstract
PT. Tirta Kurnia Jasatama Semarang is a company engaged in the field of land transport services covering sea and air services exports and imports of goods to foreign or domestic. This company should be able to see the opportunities and are able to compete with other companies in Semarang and Central Java in particular. PT. Tirta Kurnia Jasatama still using manual document creation and job still less organized neatly, therefore, must be needed in the analysis of whether the process is carried out according to the procedure already maximal. after the observation at the company, appear any obstacles in the work being done on them such as the low work discipline, preparation of documents fast enough, the technology is still a standard work. the occurrence of these constraints, the authors tried to analyze the business process using the fishbone diagram purpose of this thesis is the researcher wants to know the business process analysis of export and import, any constraints or problems encountered, and obtain performance information PT. Tirta Kurnia Jasatama Semarang via fishbone analysis of the results of this study and the desired result is the existence of the program in order to prepare and process documents faster import export business well programmed and scheduled order system.
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